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 Dynamic Menu What's This?


The Dynamic Menu displays expanding submenus. When the Dynamic Menu option is on, you will see a right pointing triangle (Expand). When you put the mouse over the menu item, the menu will expand to the right.

If you like this feature, check the Checkbox to the left; otherwise, make sure it is unchecked.

If you use the same computer every time you visit the ITS web pages, we'll be able to remember your menu preferences!

ITS Home Page
ITS Home Page
Report a Problem
Report a Problem
Information for New Facutly, Staff and Students
Info for New Students, Faculty and Staff
Activate an Account
Activate an Account
Viruses, Spyware & Adware
Viruses, Spyware & Adware
PC Replacement
PC Replacement
Administrative Computing
Administrative Computing
Responsible Use Policy
Responsible Use Policy
Minimum Computer Standards
Minimum Computer Standards
Academic Discounts
Academic Discounts
Contact Us
Contact Us
Make a Suggestion
Make a Suggestion
ITS Staff
ITS Staff
Search the ITS Web Site
Search ITS
Cool Web Links
Cool Web Links
Otterbein Computer Stats
ITS by the Numbers
ITS Admin
ITS Admin (ITS use only)


Help Desks Help Desk for Students

The Department of Information & Technology Services maintains help desks to assist students, faculty and staff with computer and classroom technology problems. Faculty/Staff classroom help is covered evenings and Saturday by the Student Help Desk.

The Student Help Desk fields questions about:

  • Computer hardware
  • Computer software
  • Network and system accounts
  • Passwords
  • Connecting personal computers to the residence hall network
  • Classroom technology
  • Audio-visual equipment

In addition, the Student Help Desk assists residence hall students with cleaning computers of viruses, spyware and adware. See the Service Agreement for more information on what free services are covered.

You can contact the Student Help Desk at (614) 823-1060 or by stopping by the Campus Center. The Student Help Desk is staffed:*

Monday-Thursday: 8:30 AM-9:00 PM
Friday 8:30 AM-6:00PMCall the Help Desk
Saturday: 8:00 AM to 2:00 PM
Sunday: Closed

*(Staffed daily to 4pm During Summer Break - no evenings or weekends)

In addition, you may send an e-mail to studenthelpdesk@otterbein.edu.

Help Desks

 

 

Or...if you have a Twitter account, follow us at http://twitter.com/otterbeinhelp for systems status and other important Information Technology news and information.

Or....chat us here live!

 

Please consult the Frequent Question database. It contains answers to most of the questions you may have regarding technology.

 



Please send comments and suggestions to Help Desk.
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