Help Desks

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Help Desks

The Department of Information & Technology Services maintains help desks to assist students, faculty and staff with computer and classroom technology problems.

The help desk fields questions about:

Computer hardware
Computer software
Network and system accounts
Passwords
Connecting personal computers to the residence hall network
Classroom technology
Audio-visual equipment

Please refer to the chart below if you need to contact the Help Desk.

	Faculty & Staff Help Desk	Student Help Desk
Telephone	(614) 823-1747	(614) 823-1060
In-Person Location	NA	Campus Center
Current Hours of Operation	Monday-Friday 8:30 AM - 5:00 PM (Evening and weekend hours are managed by the Student Help Desk) Summer hours are from 8:30 AM - 4:00 PM daily and no evening or weekend hours	Monday-Thursday: 8:30 AM-9:00 PM Friday 8:30 AM-6:00 PM Saturday: 8:00 AM to 2:00 PM Sunday: Closed Summer hours are 8:30AM - 4:00PM daily and no evening or weekend hours Service Agreement