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 Dynamic Menu What's This?


The Dynamic Menu displays expanding submenus. When the Dynamic Menu option is on, you will see a right pointing triangle (Expand). When you put the mouse over the menu item, the menu will expand to the right.

If you like this feature, check the Checkbox to the left; otherwise, make sure it is unchecked.

If you use the same computer every time you visit the ITS web pages, we'll be able to remember your menu preferences!

ITS Home Page
ITS Home Page
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Help DesksHelp Desks

The Department of Information & Technology Services maintains help desks to assist students, faculty and staff with computer and classroom technology problems.

The help desk fields questions about:

  • Computer hardware
  • Computer software
  • Network and system accounts
  • Passwords
  • Connecting personal computers to the residence hall network
  • Classroom technology
  • Audio-visual equipment

Please refer to the chart below if you need to contact the Help Desk.

  Faculty & Staff Help Desk Student Help Desk
Telephone (614) 823-1747 (614) 823-1060
In-Person Location NA Campus Center
Current Hours of Operation

Monday-Friday 8:30 AM - 5:00 PM

(Evening and weekend hours are managed by the Student Help Desk)

Summer hours are from 8:30 AM - 4:00 PM daily and no evening or weekend hours

Monday-Thursday: 8:30 AM-9:00 PM

Friday 8:30 AM-6:00 PM
Saturday: 8:00 AM to 2:00 PM


Sunday: Closed

Summer hours are 8:30AM - 4:00PM daily and no evening or weekend hours

Service Agreement

In addition, Faculty and Staff may send an e-mail to helpdesk@otterbein.edu.

Students may send an e-mail to studenthelpdesk@otterbein.edu

Please consult the Frequent Question database. It contains answers to most of the questions you may have regarding technology.

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