Getting Technology Support

The Dynamic Menu displays expanding submenus. When the Dynamic Menu option is on, you will see a right pointing triangle (). When you put the mouse over the menu item, the menu will expand to the right.

If you like this feature, check the Checkbox to the left; otherwise, make sure it is unchecked.

If you use the same computer every time you visit the ITS web pages, we'll be able to remember your menu preferences!

ITS Home Page

Report a Problem

Info for New Students

Activate an Account

Viruses, Spyware & Adware

Residence Halls Info

Classroom Support

Wireless Resources

PC Replacement

Administrative Computing

Responsible Use Policy

Minimum Computer Standards

ITS Admin (ITS use only)

Getting Technology Support

Here's where to turn if you're having trouble with one of Otterbein's computer systems.

First, consult these web pages for the various systems.


Blackboard - Information about Otterbein's online learning management system.		Online Courses - Courses and tutorials you can take across the Internet.

CardinalWeb - Information about Otterbein's web-based academic system.		Passwords - Information about the various passwords used at Otterbein.

Classroom Support - Information about technologies found in Otterbein's classrooms.		Otternet - A handy resource for Otterbein's online systems.

Computer Labs - Information about Otterbein's computer labs.		Residence Halls - Information about technologies available to resident students.

Data Projectors - Information about classroom computer projectors.		SIS - Information about Otterbein's Student Information System.

Document Cameras (Elmos) - Information about classroom document cameras.		Spam & Junk e-Mail - Information about how to reduce unwanted e-mail.

e-Mail & WebMail - Information about Otterbein's e-mail system.		Survey System - Information about Otterbein's online survey system.

FRS - Information about Otterbein's financial systems.	$Training$	Training - Information about Otterbein's technology training.

HRS - Information about Otterbein's Human Resources systems.		Viruses, Spyware and Adware - Information to reduce the threat and hazards of malware.

Home Folder - Information about using your network storage folder.		Web Folder - Information about using your personal web folder.

Network - Information about using the Otterbein computer network.		Web Sites - Information about creating web sites.

If these pages can't provide you with the answers you seek, contact the Help Desk.

Faculty & Staff Help Desk

For Faculty & Staff