
Using
Otterbein e-Mail
The college issues an e-mail address for everyone in the
Otterbein community. For students, most e-mail addresses follow
the Firstname.Lastname@otterbein.edu format (e.g. john.smith@otterbein.edu).
Students with the same first and last names may receive a
slightly different address (e.g., john.smith1@otterbein.edu).
Using Webmail
Webmail is a web program that lets you read
your Otterbein e-mail from any computer connected to the Internet.
You can use it to read your Otterbein e-mail when you are
in your room, at home, on vacation or at work.
To connect to Webmail, go to ocwebmail2007.otterbein.edu
(note there is no www in this address). You will see the following
log-in screen.

Enter your User Name and Password. Then click
the Log On button. Webmail will open. This webmail version
functions similar to MS Outlook.
Connecting to the Otterbein Mail Server
with other mail clients:
If you are using a mail program other than above, you can
still connect to the Otterbein mail server using an IMAP or
POP connection. Just use the following information:
Incoming IMAP server port number: ocwebmail2007.otterbein.edu,
port 993, SSL enabled
Incoming POP server: ocwebmail2007.otterbein.edu, port 995,
SSL enabled
Outgoing SMTP server: ocexchange2007.otterbein.edu, port 587,
SSL disabled
MS Activesync server: ocwebmail2007.otterbein.edu (for smart
phones and use otterbein.edu for the Domain)
Mail Forwarding
Want to forward your Otterbein email to a
personal email address?
To temporarily forward mail, go to Options,
rules and create a new rule to forward any mail that comes
to you to go to a personal email addy. Remember this just
forwards new mail coming into the server and will not grab
any older mail. To grab old mail, you need to find the import
feature with your chosen mail client to totally grab your
current inbox. To create a rule to forward, select [options]
[rules] [new rule]
Then, when you do the drop down menu for new rule, select
[create a new rule for arriving messages], select under [After
the message arrives] [If my name is..] then, under [Do the
following] select [forward or redirect]
Then, in the left window you need to click on the hyperlink
for people or distribution lists
(see above screen shot)
Then type your personal email addy at the To: in the bottom
most field. (see below screen shot - the jane.doe@yahoo.com
in the message recipients field at the very bottom of this
screen shot)
How to Retrieve Filtered Out Mail:
Otterbein filters out junk and spam mail two ways to protect
your inbox from filling up and reaching its size limit. Mailboxes
do have size limits and you will not be able to send or receive
mail if it is full. If you receive a mail notice stating your
inbox is full, please do not hesitate to contact the help
desk if you need assistance deleting contents. Student Help
Desk is 614-823-1060.
Otterbein filters junk and spam mail with a Junk E-Mail folder
and OCCleanMail. If you are looking for an email and it is
not in your inbox, it is a good idea to see if it was accidentally
filtered out. We recommend you check your junk mail folder
and OCCleanMail on a regular basis.
Use the following instructions to retrieve any mail item
accidentally filtered out:
Junk E-Mail Folder: (See below screen shot
of retrieving a Junk E-Mail folder item.) Right click on any
mail item and add Sender to Safe Sender’s List
Then, right click on mail item and move to folder....Inbox
Folder

OCCleanMail: (See below screen shots to
retrieve an OCCleanMail filtered mail item.) Look for the
OCCleanMail@otterbein.edu item in your Inbox. Open this mail
item to view the contents of all your daily filtered email.
You should review its contents regularly if not daily, then
delete it. Below is the OCCleanMail@otterbein.edu in your
inbox.

Below is an example of opening and reviewing mail items filtered
out by OCCleanMail:

If you see a mail item, logon to the OCCleanMail console
at the black arrow shown below. Type in Otterbein\username
for your username and your webmail password.

Put a checkmark in the box next to any mail item that you
do not want filtered in the future, then click on the Not
Spam button at the top. This will retrieve the mail item,
send it to your inbox and prevent it from being filtered in
the future.

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