Here are the guide's "tough questions" and
Otterbein's answers.
| How does the campus use technology
to enhance teaching, learning, and access to information? |
 |
Otterbein supports the use of technology
to enhance the development, management, and evaluation
of effective instruction. Otterbein recognizes the importance
of technology for the communication and productivity
that are integral to teaching and learning and strives
to provide adequate resources to achieve those objectives.
The College makes many technologies available
for faculty, students and staff to enhance learning:
- Desktop programs. A significant
portion of academic work uses mainstream desktop
programs such as word processing, spreadsheets,
databases and graphics. In addition, some classes
use highly specialized programs (e.g., graphics,
video and audio editing, animation).
- Classroom technologies. Most
of Otterbein's classrooms have computers, data projectors,
DVD players and televisions.
- Library resources. The Otterbein University library maintains videos, DVDs, CDs, CD-ROMs,
electronic databases as well as some electronic
books and journals. We share an online catalog,
called OPAL, with 20 Ohio private colleges. Along
with these schools, we are members of OhioLINK.
Please consult the Library
web pages.
- Internet access. The Otterbein
network provides high-speed access to the Internet
both wired and wireless.
- Intranet. A portion of Otterbein's
web site is reserved for internal use only. This
Intranet commonly known as OZone contains
information of interest to the Otterbein community
(students, faculty and staff).
- Network services. Otterbein provides
online access to e-mail, file storage, academic
records, as well as departmental web sites.
- Online courses. Otterbein offers
several for-credit online/distance learning options:
- Many courses are hybrid courses - traditional
classroom courses supported with online resources.
Usually instructors use Blackboard
although others create their own custom web
pages.
- Some departments offer courses that are taught
live at the Westerville campus and viewed remotely
at a number of remote locations using distance
television.
- A growing number of courses are pure online.
All course material, discussion, assignments
and tests are conducted online.
Otterbein also offers On-line tutorials with Microsoft.
- Computer labs. There are eight
public access computing labs open to all students:
See the Computer
Lab web pages for more details and locations.
In addition, there are department specific computer
labs (e.g., Computer Science) as well as small labs
in each residence hall.
- Blackboard. Blackboard
is a web-based course management system that facilitates
learning through the online access of documents,
grades, tests and collaboration tools.
|
| Are classrooms technology-enhanced?
|
| |
Yes. Otterbein houses 74 rooms (this
includes traditional classrooms, labs and conference
rooms where classes are taught)that come equipped with
data projectors, DVD/VCR combos, installed computers,
amplified audio systems, document cameras and laptop
connectivity. Two smaller conference style classrooms
come equipped with LCD TVs, DVD players and laptop connectivity.
In addition, there are 7 mobile projection carts which
include DVD/VCR combos, installed computers, amplified
audio systems, and laptop connectivity.
|
| In both introductory and specialized
courses, what opportunities are there for you to collaborate
with other students using technology on project teams?
|
| |
Otterbein uses the Blackboard
and Moodle
course management systems. If an instructor elects to
use those system, they can be configured to include
live chat, asynchronous discussion boards and group
forums. Moreover, some courses use dedicated online
folders, web pages and third party systems to facilitate
online collaboration.
Many courses also make use of technologies such as
video chat, web conferencing and wikis – all of
which facilitate collaboration.
|
| Does the school give credit for
courses taken electronically (online or at a distance)
from other institutions and sources of instruction? |
| |
Yes. Otterbein offers several for-credit
online/distance learning options:
- Many courses are hybrid courses - traditional
classroom courses supported with online resources.
Usually instructors use Blackboard
although others create their own custom web pages.
- Some departments offer courses that are taught
live at the Westerville campus and viewed remotely
at a number of remote locations using distance television.
- A growing number of courses are pure online. All
course material, discussion, assignments and tests
are conducted online.
|
| How does the campus provide access
for students to work with multimedia (audio and video)?
|
| |
The computers in the student labs are
equipped with CD/DVD burners and software necessary
to utilize Flip video cameras. The library basement
also has firewire connectivity for high-end video.
|
| Are library collections and resources—such
as catalogs, research databases, special collections,
course reserves, full-text electronic journals, books,
and streaming media—available online and accessible
off-campus? |
| |
Yes. From off campus and depending
on the resource, you may logon (authenticate you are
an Otterbein user) using your User Name and network
password (e.g. the same one you use to logon to webmail).
If you are accessing the databases through OhioLINK
Databases, you will additionally supply the name of
your institution, your name and Cardinal Card ID number
(this number begins with 7777 and ends with 8888). All
of the resources you need can be accessed from the Courtright
Memorial Library web pages.
|
| Can the library deliver documents
to you electronically, either via e-mail or through Web
posting? Does the library charge a fee when information
resources that you need are not available in its collections?
|
| |
The entire process of finding, requesting,
and receiving journal articles from other non-OhioLINK
libraries can be done electronically or by visiting
the library. Should you require a journal article that
is not available through the library web resources,
you can request this item from us and we will send it
to you via email (once we have received it from the
other library). In addition, we can request books, videos
and other materials from other libraries (including
statewide, nationally and internationally).
There is no charge for most requests.
However, if you need something from a library that charges
other libraries a significant fee, we may ask that you
assist us in paying a portion of the cost. We will always
ask you, though, before requesting a high cost item,
if you are willing and able to pay the fee.
|
| Does the library provide research
assistance in a variety of ways, such as in person, by
phone, by e-mail, and through Web services? When are these
forms of assistance available? |
| |
The library staff at the Otterbein University Courtright Memorial Library are available to
assist you in person, by phone (614 823-1984), by email
and through the OhioLINK virtual chat reference system.
Assistance is available whenever the library is open
or as listed on the library
website.
|
| Does the campus offer general or
profession-specific training programs that will ensure
you are fluent in current information technologies when
you graduate? |
| |
Yes. The Math and Computer Science department
offers a three-credit course titled Computing Concepts/Applications
(CSC 100) with the following description: “An
introduction to computers and computer software in a
liberal arts context, including historical roots, ethical
issues, and future directions. Hands-on laboratory experience
and web-based training in software applications, including
word processing, graphics, spreadsheets, and web authoring.
Includes introduction to algorithm development and programming.”
In addition, the Department of Information Technology
offers approximately 85 short, informal hands-on non-credit
workshops for a wide variety of computing topics ranging
from basic computing to MS Office systems to programming.
These workshops are free and open to faculty, staff
and students.
View the Training Schedule.
|
| What personal information can you
view online—your contact information, grades, degree
progress, financial status, or other information? Can
you update any of this information online yourself? |
 |
Otterbein's Self
Service Banner allows students to view and manage
their own personal information. Students can only view
their own information.
Another method of viewing personal information
is Otternet
- web pages tailored to each user. Otternet provides
links for accessing web and Home folders, class rosters
and more.
|
| Which of the following can you do
online? |
| |
Check admissions status? |
|
|
Pay bills? |
|
|
Apply for and view financial
aid awards? |
|
|
Register for, add, and
drop courses? |
|
|
Learn course grades online? |
|
|
Learn course grades by
telephone? |
|
No - This would be a violation
of federal privacy laws. |
View and print unofficial
transcripts? |
|
|
Check progress toward completion
of degree requirements? |
|
|
Make campus bookstore purchases? |
|
|
|
| What campus and community services
are covered by debit-card, smart-card, or one-card systems?
|
| |
Otterbein's smart card system is called
Cardinal Card. With it you can:
- Purchase meals from your meal plan
- Buy textbooks, supplies, and more in the bookstore
- Gain admittance to the Clements Recreation facility
- Do your laundry with the prepaid value
- Use the library copiers
- Check out a library book, video, or magazine
- Purchase drinks and snacks with the prepaid value
at vending machines
- Obtain free theatre, Artist Series, and athletic
events tickets
- Receive student discounts from merchants
Visa and Mastercard are accepted for purchases at
the Roost in Roush Hall and the Otter Bean Cafe in
the library as well as the Dining Hall in the Campus
Center. The bookstore accepts all credit cards. There
is an ATM machine located in the lobby of the Campus
Center. Payments can also be made on-line in Banner's
student services via credit card.
|
| Are the school catalog—including
course descriptions, degree requirements, and academic
policies—and the semester/term schedule of classes
available on the Web? |
| |
Catalog |
|
|
Schedule of classes and course
descriptions |
|
|
Degree requirements |
|
|
Academic policies |
|
|
|
| What security and privacy policies
are in place to protect student information? |
| |
Otterbein's policy for privacy is contained
in the Responsible
Use Policy. In addition, Otterbein places strict
controls on sensitive and personal information.
|
| How does the campus protect students
from identity theft? |
| |
Otterbein no longer uses social security
number as an identifier. Instead, it uses a uniquely
generated Student ID.
Sensitive and private information is stored
in databases; access to information is limited to the
individual and college administrators. No sensitive
or private information is made available to the public
on the college's intranet or Internet.
|
| How does the campus notify students
of their rights under the federal Family Educational Rights
and Privacy Act (FERPA)? |
| |
All first-year students are provided
a Campus
Life Handbook that contains a summary of FERPA.
The policy on Privacy of Educational Records is available,
in its entirety, in the Student Affairs Office.
|
| Is network bandwidth limited for
peer-to-peer software, gaming, Web cams, or other programs
requiring high levels of network resources? Are Web pages
filtered? |
| |
The Internet bandwidth is balanced to
provide equal access to all users. Peer-to-peer applications
are not blocked, but illegal file downloading/sharing
is not allowed on Otterbein’s network. Web pages
are not filtered or blocked. Servers and wireless networks
outside of those established by the Department of Information
Technology are not permitted.
|
| Is there a campus code of behavior
about using computer resources? |
 |
|
| Does the campus have policies addressing
peer-to-peer file sharing, virus software, and copyright? |
| |
|
| How does the campus manage e-mail
spam? |
| |
Otterbein filters the majority of
spam from incoming emails. However, we will never be
able to filter all spam due to the rapidly changing
technology used by the spam senders.
|
| What public access for computing
is available to students (e.g., computing labs, cyber
cafés, residence hall computers, and wireless access)? |
| |
There are eight public access computing
labs open to all students: See the Computer
Lab web pages for more details. In addition, there
are department specific computer labs (e.g., Computer
Science) as well as small labs in each residence hall.
There is a cyber caféat the
library entrance. Wireless access is available.
Residence hall students may connect their
personal computers to the Otterbein network after agreeing
to abide by the Responsible
Use Policy.
Otterbein has wireless access in the Campus
Center, the Library and all curriculum buildings.
At this time Residence halls are deploying
wireless coverage. (Spring Quarter 2010) For security
reasons, students are not permitted to set up wireless
networks anywhere on campus. Residence halls will continue
to offer wired connections for those students who do
not have wireless capability for their computers or
peripherals.
|
| Does the campus provide institutional
e-mail accounts for all students and use e-mail as an
official medium of communication? |
 |
Yes. Everyone in the Otterbein community
(students, faculty, staff) receives an e-mail
account. All online communication is conducted through
Otterbein e-mail accounts.
|
| Does the campus provide and support
electronic space for personal student Web pages? |
| |
Otterbein provides all students with
space on its public web server.
In addition, Otterbein provides a networked
folder for the storage of documents. This folder (referred
to as the Home Folder) allows students to access their
work from any computer on the Internet. That includes
off-campus access.
The web and Home folders are password
protected to limit access.
Students are responsible for creating
and managing the content of their web folders. Students
who are interested in learning how to create and manage
web pages should consult the Department of Information
Technology's schedule
of free training workshops.
Click here for more
information.
|
| Is contact information for students,
faculty, and staff readily accessible electronically?
|
| |
Contact information for faculty, staff
and administrators is available on the public
web site. Faculty and staff can limit what information
is publicly available. Contact information for students
is only available on the internal Intranet and is not
publicly available.
|
| What social activities and services
are available online? |
| |
The Department
of Student Affairs posts information about social
activities and services on its web site. Otterbein also
maintains an online
calendar of events for athletics, arts, alumni and
social events.
The Department also posts an online edition
of the Student
Life Handbook - a complete listing of policies,
services, and activities available on campus.
Otterbein 360
is available online and includes WOBN, WOCC, and
Tan&Cardinal. (Otterbein radio, TV station and newspaper
respectively)
Special events, news and services are
all available in each student's OZone account under
various customizable tabs.
|
| Are there Web sites for student
organizations and clubs? |
| |
Yes. Otterbein maintains web
pages for numerous student organizations.
|
| Does the campus make available online
discussion forums or bulletin boards for unmoderated use?
|
 |
Yes.
|
| What technology-supported career-planning
services are available to students? |
| |
The Career
Center web site includes a complete listing of our
services and resources and comprehensive career planning
information including links to many on-line resources.
For example, the "What
Can I Do with a Major in...?" page lists dozens
of career paths for each major, with links to career
sites appropriate to each major. The "Four
Year Timetable" page provides guidelines for
career-related activities and goals for the freshman
through the senior year. The "Self
Assessment" page outlines the self-assessment
process, describes the testing instruments available
at the Career Center, and provides links to free on-line
career assessments. The page
on "Mastering the Art of Job Searching"
includes links to dozens of industry and career information
sites.
Jobs are listed at Cardinal
Careers. Students can create and upload a resume
that can be viewed by employers, and browse through
job listings that have been submitted by employers as
well as view company profiles. Positions on the Collegiate
JobLine Central Consortium (CJCC) site are also shared
with Capital University, Ohio Dominican, Ohio Wesleyan
University, Wittenberg University and Urbana University.
FOCUS-2
is a self-paced, online career and education planning
tool that will enable you to assess your values, skills
and interests and explore career fields and major areas
of study that are compatible with your assessment results.
The Career
Liftoff Interest Inventory is another online
career assessment. It is a standard career interest
inventory based on the Holland Occupational Code. Inventory
results are immediate and can be printed.
|
| What, if any, technology fee is
charged by the campus? What does it cover? |
| |
Otterbein does impose fees for excessive
printing and color printing. In addition, some courses
impose a technology fee. Other than that, there are
no fees for using Otterbein's computer resources.
|
| Will you be required to purchase
your own computer? |
| |
|
| Does the campus make computing and
network access financially accessible? Is special student
pricing offered for computers and peripheral equipment?
|
 |
Otterbein does not offer offer direct
discounts for computer hardware and software. It does
encourage students, faculty and staff to purchase hardware
and software from vendors who offer academic discount
pricing.
|
| Does the campus assess extra fees
for network connections in residence hall rooms or for
off-campus access? |
| |
No. This service is free.
|
| What hardware and software standards,
if any, does the campus require, recommend, and/or support?
|
| |
Otterbein maintains a set
of recommendations for residence hall computers
and distance learning computers.
Macintosh computers can connect to the
Internet through the Otterbein network and access the
same resources as Windows computers.
|
| What kinds of services (help desk,
training, troubleshooting) are provided by the campus,
and when are they available? |
| |
The Department of Information Technology
staffs two help desks - one for faculty and staff and
another specifically for students. The student help
desk can be reached by calling 614-823-1060 or by stopping
by the student help desk located in the Campus Center.
General student help desk hours during academic term
are Monday thru Thursday, 8:30am - 9:00pm, Fridays,
8:30am - 6:00pm, and Saturdays 8:00am -2:00pm.
Each year the Department of Information
Technology offers short, informal hands-on workshops
for a wide variety of computing topics ranging from
basic computing to MS Office systems to programming.
These workshops are free and open to faculty, staff
ands students. View
the Training Schedule.
In addition, the Department of Information
Technology also offers detailed information in the New
Students' section of its web site, has a studenthelpdesk@otterbein.edu
email for assistance and live
chat. Students can further get immediate information
on Twitter
and Facebook
pages (Do Otterbein search)!
Students are responsible for all aspects
of maintaining their computers. The Department of Information
Technology will assist resident students with virus
and spyware removal and installation of a free virus
protection. We will not perform hardware maintenance
on your computer if something goes wrong. The Department
can provide general assessments and recommendations
for commuting students, however the ultimate responsibility
for keeping computers running is the student's.
|
| Does the campus have a plan for
keeping its hardware and software current, and if so,
what is the replacement cycle? |
| |
Yes.
The computers in the student public labs
including residence halls are on a four year replacement
cycle. Faculty and staff computers are on a four year
replacement cycle as well.
Otterbein maintains current licenses for
the latest versions of MS Windows and Office and deploys
that software based on need, hardware and software stability.
|
| How does the campus support printing
for students, and is there a charge for this service?
|
| |
There are B&W laser printers in
all of the student computer labs. Students may print
for free up to a quota, then PaperCut
Software tracks per copy payment.
|
| Does the campus provide wireless
network coverage? If so, how much of the campus has wireless
connectivity? |
| |
Yes, All academic buildings and additionally
the Campus Center, Library, Cowen Hall all have wireless
capability. Click here for more
information.
Otterbein supports the 802.11b, 802.11g
and 802.11n wireless technologies.
Residence halls also have wireless coverage
beginning Summer 2010. For security reasons, students
are not permitted to set up wireless networks anywhere
on campus. |