Here are the guide's "tough questions" and
Otterbein's answers.
| How does the campus use technology
to enhance teaching, learning, and access to information? |
 |
Otterbein supports the use of
technology to enhance the development, management,
and evaluation of effective instruction. Otterbein
recognizes the importance of technology for the
communication and productivity that are integral
to teaching and learning and strives to provide
adequate resources to achieve those objectives.
The College makes many technologies
available for faculty, students and staff to
enhance learning:
- Desktop programs. A significant
portion of academic work uses mainstream
desktop programs such as word processing,
spreadsheets, databases and graphics. In
addition, some classes use highly specialized
programs (e.g., graphics, video and audio
editing, animation).
- Classroom technologies.
Most of Otterbein's classrooms have computers,
data projectors, VCRs, DVD players and televisions.
- Library resources. The
Otterbein College library maintains videos,
DVDs, CDs, CD-ROMs, electronic databases
as well as some electronic books and journals.
We share an online catalog, called OPAL,
with 20 Ohio private colleges. Along with
these schools, we are members of OhioLINK.
Please consult the Library
web pages.
- Internet access. The Otterbein
network provides high-speed access to the
Internet.
- Intranet. A portion of
Otterbein's web site is reserved for internal
use only. This Intranet contains
information of interest to the Otterbein
community (students, faculty and staff).
- Network services. Otterbein
provides online access to e-mail, file storage,
academic records, as well as departmental
web sites.
- Online courses. Otterbein
offers several for-credit online/distance
learning options:
- Many courses are hybrid courses - traditional
classroom courses supported with online
resources. Usually instructors use Blackboard
although others create their own custom
web pages.
- Some departments offer courses that
are taught live at the Westerville campus
and viewed remotely at a number of remote
locations using distance television.
- A growing number of courses are pure
online. All course material, discussion,
assignments and tests are conducted online.
Otterbein also offers non-credit eLearning
through a partnership with Microsoft.
- Computer labs. There are
four public access computing labs open to
all students: Library basement (also known
as the MBA lab), Library 200, Roush 15A and
Library 201. See the Computer
Lab web pages for more details. In addition,
there are department specific computer labs
(e.g., Computer Science) as well as small
labs in each residence hall.
- Blackboard. Blackboard
is a web-based course management system that
facilitates learning through the online access
of documents, grades, tests and collaboration
tools.
|
| Are classrooms technology-enhanced?
|
| |
Yes. 92% of Otterbein's 36 classrooms
contain computers, data projectors, video monitors,
VHS and/or DVD players. In addition, there are
six portable technology carts that contain computers
and data projectors.
|
| In both introductory and
specialized courses, what opportunities are there
for you to collaborate with other students using
technology on project teams? |
| |
Otterbein uses the Blackboard
course management system. If an instructor elects
to use the system, it can be configured to include
live chat (a virtual classroom), asynchronous
discussion boards and group forums. Moreover,
some courses use dedicated online folders, web
pages and third party systems to facilitate online
collaboration.
|
| Does the school give credit
for courses taken electronically (online or at
a distance) from other institutions and sources
of instruction? |
| |
Yes. Otterbein offers several
for-credit online/distance learning options:
- Many courses are hybrid courses - traditional
classroom courses supported with online resources.
Usually instructors use Blackboard
although others create their own custom web
pages.
- Some departments offer courses that are
taught live at the Westerville campus and
viewed remotely at a number of remote locations
using distance television.
- A growing number of courses are pure online.
All course material, discussion, assignments
and tests are conducted online.
|
| How does the campus provide
access for students to work with multimedia (audio
and video)? |
| |
The computers in the student
labs possess CD and/or DVD drives as well as
very basic audio software. With these resources
students can perform basic recording and editing.
Otterbein will be installing two multimedia workstations
during the summer of 2004. These workstations
will include video and audio capturing, editing,
DVD burning, etc. There are other computer resources
that allow students in special courses to compose
music and 3-D animation as well as video capture
and editing.
|
| Are library collections and
resources—such as catalogs, research databases,
special collections, course reserves, full-text
electronic journals, books, and streaming media—available
online and accessible off-campus? |
| |
From off campus, you use either
your Otterbein College User Name and password
(the same one you use to gain access to the college
web resources) or use your name and the number
on your student ID, your Cardinal Card (this
number begins with 7777 and ends with 8888).
All of the resources you need can be accessed
from the Courtright
Memorial Library web pages.
|
| Can the library deliver documents
to you electronically, either via e-mail or through
Web posting? Does the library charge a fee when
information resources that you need are not available
in its collections? |
| |
The entire process of finding,
requesting, and receiving journal articles from
other non-OhioLINK libraries can be done electronically
or by visiting the library. Should you require
a journal article that is not available through
the library web resources, you can request this
item from us and we will send it to you via email
(once we have received it from the other library).
In addition, we can request books, videos and
other materials from other libraries (including
statewide, nationally and internationally).
There is no charge for most requests.
However, if you need something from a library
that charges other libraries a significant fee,
we may ask that you assist us in paying a portion
of the cost. We will always ask you, though,
before requesting a high cost item, if you are
willing and able to pay the fee.
|
| Does the library provide
research assistance in a variety of ways, such
as in person, by phone, by e-mail, and through
Web services? When are these forms of assistance
available? |
| |
The library staff at the Otterbein
College Courtright Memorial Library are available
to assist you in person, by phone (614 823-1984),
by email
and through the OhioLINK virtual chat reference
system. Assistance is available whenever the
library is open or as listed on the library
website.
|
| Does the campus offer general
or profession-specific training programs that will
ensure you are fluent in current information technologies
when you graduate? |
| |
Yes. The Math and Computer Science
department offers a three-credit course titled
Computing Concepts/Applications (CSC 100) with
the following description:
An introduction to computers
and computer software in a liberal arts context,
including historical roots, ethical issues,
and future directions. Hands-on laboratory
experience and web-based training in software
applications, including word processing, graphics,
spreadsheets, and web authoring. Includes introduction
to algorithm development and programming.
In addition, the Department of
Information Technology offers approximately 85
short, informal hands-on workshops for a wide
variety of computing topics ranging from basic
computing to MS Office systems to programming.
These workshops are free and open to faculty,
staff ands students. View
the Training Schedule.
|
| What personal information
can you view online—your contact information,
grades, degree progress, financial status, or other
information? Can you update any of this information
online yourself? |
 |
Otterbein's Cardinal
Web allows students to view and manage their
own personal information. Students can only view
their own information.
Another method of viewing personal
information is Otternet
- web pages tailored to each user. Otternet provides
links for accessing web and Home folders, class
rosters and more.
|
| Which of the following can
you do online? |
| |
Check admissions
status? |
|
|
Pay bills? |
|
|
Apply for and view
financial aid awards? |
|
|
Register for, add,
and drop courses? |
|
|
Learn course grades
online? |
|
|
Learn course grades
by telephone? |
|
No - This would
be a violation of federal privacy laws. |
View and print unofficial
transcripts? |
|
|
Check progress toward
completion of degree requirements? |
|
|
Make campus bookstore
purchases? |
|
|
|
| What campus and community
services are covered by debit-card, smart-card,
or one-card systems? |
| |
Otterbein's smart card system
is called Cardinal Card. With it you can:
- Purchase meals from your meal plan
- Buy textbooks, supplies, and more in the
bookstore
- Gain admittance to the Clements Recreation
facility
- Do your laundry with the prepaid value
- Use the library copiers
- Check out a library book, video, or magazine
- Purchase drinks and snacks with the prepaid
value at vending machines
- Obtain free theatre, Artist Series, and
athletic events tickets
- Receive student discounts from merchants
|
| Are the school catalog—including
course descriptions, degree requirements, and academic
policies—and the semester/term schedule of
classes available on the Web? |
| |
Catalog |
|
Not available online. |
Schedule of classes
and course descriptions |
|
|
Degree requirements |
|
Yes - Each academic
department posts requirements on their
departmental web pages. |
Academic policies |
|
Yes. |
|
| What security and privacy
policies are in place to protect student information?
|
| |
Otterbein's policy for privacy
is contained in the Responsible
Use Policy. In addition, Otterbein places
strict controls on sensitive and personal information.
|
| How does the campus protect
students from identity theft? |
| |
Otterbein no longer uses social
security number as an identifier. Instead, it
uses a uniquely generated Student ID.
Sensitive and private information
is stored in databases; access to information
is limited to the individual and college administrators.
No sensitive or private information is made available
to the public on the college's intranet or Internet.
|
| How does the campus notify
students of their rights under the federal Family
Educational Rights and Privacy Act (FERPA)? |
| |
All first-year students are
provided a Campus
Life Handbook that contains a summary
of FERPA. The policy on Privacy of Educational
Records is available, in its entirety, in the
Student Affairs Office.
|
| Is network bandwidth limited
for peer-to-peer software, gaming, Web cams, or
other programs requiring high levels of network
resources? Are Web pages filtered? |
| |
The Otterbein network and firewall
will not allow the passage of files using peer-to-peer
software. All other services are allowed.
Servers and wireless networks
outside of those established by the Department
of Information Technology are not permitted.
Web pages are not filtered.
|
| Is there a campus code of
behavior about using computer resources? |
 |
|
| Does the campus have policies
addressing peer-to-peer file sharing, virus software,
and copyright? |
| |
|
| How does the campus manage
e-mail spam? |
| |
Otterbein filters the majority
of spam from incoming emails. However, we will
never be able to filter all spam due to the rapidly
changing technology used by the spam senders.
|
| What public access for computing
is available to students (e.g., computing labs,
cyber cafés, residence hall computers, and
wireless access)? |
| |
There are four public access
computing labs open to all students: Library
basement (also known as the MBA lab), Library
200, Roush 15A and Library 201. See the Computer
Lab web pages for more details. In addition,
there are department specific computer labs (e.g.,
Computer Science) as well as small labs in each
residence hall.
 |
| Internet
Cafe |
|
There is a cyber caféat
the library entrance. Wireless access is available.
Residence hall students may connect
their personal computers to the Otterbein network
after agreeing to abide by the Responsible
Use Policy.
Otterbein is beginning to deploy
wireless capability. Currently, wireless access
is available in the Campus Center, the Library
and parts of Roush Hall and Towers Hall. This
coverage will expand over time.
At this time Residence halls do
not have wireless coverage. For security reasons,
students are not permitted to set up wireless
networks anywhere on campus.
|
| Does the campus provide institutional
e-mail accounts for all students and use e-mail
as an official medium of communication?
|
 |
Yes. Everyone in the Otterbein
community (students, faculty, staff) receives
an e-mail
account. All online communication
is conducted through Otterbein e-mail accounts.
|
| Does the campus provide and
support electronic space for personal student Web
pages? |
| |
Otterbein provides all students
with space on its public web server.
In addition, Otterbein provides
a networked folder for the storage of documents.
This folder (referred to as the Home Folder)
allows students to access their work from any
computer on the Internet.
The web and Home folders are password
protected to limit access.
Students are responsible for creating
and managing the content of their web folders.
Students who are interested in learning how to
create and manage web pages should consult the
Department of Information Technology's schedule
of free training workshops.
Click
here for more information.
|
| Is contact information for
students, faculty, and staff readily accessible
electronically? |
| |
Contact information for faculty,
staff and administrators is available on the
public
web site. Faculty and staff can limit
what information is publicly available. Contact
information for students is only available on
the internal Intranet and is not publicly available.
|
| What social activities and
services are available online? |
| |
The Department
of Student Affairs posts information
about social activities and services on its web
site. Otterbein also maintains an online
calendar of events for athletics,
arts, alumni and social events.
The Department also posts an online
edition of the Student
Life Handbook - a complete listing
of policies, services, and activities available
on campus.
The student newspaper, The T&C,
is
available online.
Special Events and daily menu listings
online through the Dining Services website.
A special email newsletter (The
Weekly Commute) is sent to commuter students,
highlighting services and activities on campus.
|
| Are there Web sites for student
organizations and clubs? |
| |
Yes. Otterbein maintains web
pages for numerous student organizations.
|
| Does the campus make available
online discussion forums or bulletin boards for
unmoderated use? |
 |
Yes.
|
| What technology-supported
career-planning services are available to students?
|
| |
The Career
Center web site includes a complete
listing of our services and resources and comprehensive
career planning information including links to
many on-line resources.
For example, the "What
Can I Do with a Major in...?" page
lists dozens of career paths for each major,
with links to career sites appropriate to each
major. The "Four
Year Career Plan" page provides
guidelines for career-related activities and
goals for the freshman through the senior year.
The "Assessing
Your Interests, Skills and Values" page
outlines the self-assessment process, describes
the testing instruments available at the Career
Center, and provides links to free on-line career
assessments. The page
on job market research includes links
to dozens of industry and career information
sites.
Jobs and internships are listed
at ecampusrecruiter.com/otterbein.
Students can create and upload a resume that
can be viewed by employers, and browse through
job listings that have been submitted by employers
as well as view company profiles. We currently
share job information with Capital University,
and students also have access to the national
job board. The site also has a calendar/event
function.
FOCUS
is an online self-assessment tool that allows
students to complete a series of self-assessment
inventories that generate a list of compatible
career options. Detailed information on each
these careers can then be obtained. There are
1300 career profiles in FOCUS, which include
information on duties, earnings, educational
requirements, skill demands, work values satisfactions,
outlook for job openings, opportunities for creativity,
teamwork, etc. It is also possible to compare
two occupations side by side on the monitor screen.
This is a free service for students, but it can
only be accessed with a login and password provided
by the Career Center.
The Career
Liftoff Interest Inventory is
another online career assessment that is available
only with a login and password provided by the
Career Center. It is a standard career interest
inventory based on the Holland Occupational Code.
Inventory results are immediate and can be printed.
Career
Leader is an online assessment
specifically developed for MBA students. It contains
the Business Career Interview Inventory, the
Management and Professional Rewards Profile,
and the Management and Professional Abilities
Profile. The program recommends career options
for students to discover and explore. Students
must register at the Career Center in order to
be authorized to gain entry into the system.
|
| What, if any, technology
fee is charged by the campus? What does it cover?
|
| |
Otterbein does impose fees
for excessive printing and color printing. In
addition, some courses impose a technology fee.
Other than that, there are no fees for using
Otterbein's computer resources.
|
| Will you be required to purchase
your own computer? |
| |
|
| Does the campus make computing
and network access financially accessible? Is special
student pricing offered for computers and peripheral
equipment? |
 |
Otterbein does not offer offer
direct discounts for computer hardware and software.
It does encourage students, faculty and staff
to purchase hardware and software from vendors
who offer academic discount pricing.
|
| Does the campus assess extra
fees for network connections in residence hall
rooms or for off-campus access? |
| |
No. This service is free.
|
| What hardware and software
standards, if any, does the campus require, recommend,
and/or support? |
| |
Otterbein maintains a set
of recommendations for residence hall computers
and distance learning computers.
Macintosh computers can connect
to the Internet through the Otterbein network;
however, they will not be able to access the
college's Windows network and resources. Macintoshes
will be able to access email and the Otterbein
Library resources.
|
| What kinds of services (help
desk, training, troubleshooting) are provided by
the campus, and when are they available? |
| |
The Department of Information
Technology staffs two help desks - one for faculty
and staff and another specifically for students.
The student help desk can be reached by calling
823-1060 or by stopping by Roush 015A.
Each year the Department of Information
Technology offers approximately 85 short, informal
hands-on workshops for a wide variety of computing
topics ranging from basic computing to MS Office
systems to programming. These workshops are free
and open to faculty, staff ands students. View
the Training Schedule.
In addition, the Department of
Information Technology also offers detailed information
in the students'
section of its web site.
Students are responsible for all
aspects of maintaining their computers. The Department
of Information Technology will not perform hardware
or software maintenance on your computer if something
goes wrong. The Department can provide general
assessments and recommendations, however the
ultimate responsibility for keeping computers
running is the student's.
|
| Does the campus have a plan
for keeping its hardware and software current,
and if so, what is the replacement cycle?
|
| |
Yes.
The computers in the student labs
are on a two year replacement cycle. The other
computers on campus (faculty and staff) are on
a four year replacement cycle.
Otterbein maintains current licenses
for the latest versions of MS Windows and Office
and deploys that software based on need, hardware
and software stability.
|
| If you bring your own computer
to school, what kind of technical support can you
expect from the campus? |
| |
Students are responsible for
all aspects of maintaining their computers. The
Department of Information Technology will not
perform hardware or software maintenance on your
computer if something goes wrong. The Department
can provide general assessments and recommendations,
however the ultimate responsibility for keeping
computers running is the student's.
|
| How does the campus support
printing for students, and is there a charge for
this service? |
| |
There are B&W laser printers
in all of the student computer labs. Students
may print one copy of any document for free.
There are fees for excessive printing and color
printing.
|
| Does the campus provide wireless
network coverage? If so, how much of the campus
has wireless connectivity? |
| |
Otterbein is beginning to deploy
wireless capability. Currently, wireless access
is available in the Campus Center, the Library
and parts of Roush Hall and Towers Hall. Click
here for more information. This coverage
will expand over time.
Otterbein supports the 802.11B
and 802.11G wireless technologies.
At this time Residence halls do
not have wireless coverage. For security reasons,
students are not permitted to set up wireless
networks anywhere on campus. |