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The Dynamic Menu displays expanding submenus. When the Dynamic Menu option is on, you will see a right pointing triangle (Expand). When you put the mouse over the menu item, the menu will expand to the right.

If you like this feature, check the Checkbox to the left; otherwise, make sure it is unchecked.

If you use the same computer every time you visit the ITS web pages, we'll be able to remember your menu preferences!

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Residence HallsResidence Hall Information

 

How do I connect to the network?

Residents are offered wired and wireless connectivity. Your room wall port is live and all you need to do is plug into the wired network with your own Ethernet patch cord to get on-line. For wireless, open a web browser and logon to the network with your username and unique network password you created when you activated your account.

Can I connect to the network with a Macintosh computer?

Yes! Macintosh computers can connect to the residence hall network and receive the same access to all technology resources as Windows machines.

Do I have to prepare my computer in any way to access the network?

Macintosh users are good to go and need to do nothing further. Windows users are required to do the following three things to protect their machine and the network:

1) Update your Windows. Windows updates click here.

2) Have a spyware/malware protection and removal program installed. We recommend Installing Windows Defender if you have a Windows XP machine. Windows Vista machines already have Defender installed. This is a free product and will protect your machine from spyware without you having to manually take care of it yourself. It protects and updates with Windows updates on its own! Microsoft Defender click here.

3) Have a virus protection program installed. If you do not have your own current virus protection, we recommend using Free Microsoft Security Essentials. Before installing, see below:

MAKE SURE you uninstall any virus protection program you may already have on your machine or you risk corrupting your operating system and will need our help fixing it or reinstalling your operating system. (You should never put more than one virus protection program on a computer since they generally do not play well together. This is not true for malware/spyware protection and removal programs which install with others and the more protection, the better.) Do this step first by going to your control panel, programs menu and uninstall any resident virus protection program.

If you need help from us to do any of the above, please utilize the free walk-in service at the Student Help Desk located in the Campus Center. Hours are 8:30am to 9pm M-R, 8:30am to 6pm Friday and Saturday 8:00am to 2:00pm.

Use the following information to connect your computer to the Otterbein residence network.

Configure Your Computer Configure Your Computer. Step-by-step instructions for configuring your computer for connection to the Otterbein network.
Practice Safe Hex
Practice Safe Hex. What you need to know to ensure a safe and enjoyable computing experience. (Or, how to keep your computer running smoothly during finals week!)
Hardware & Software Recommendations
Hardware and Software Recommendations. Advice on what hardware and software will work best with the Otterbein network.
Anti-Virus Software
Anti-Virus Software. Where to find software to keep your computer free of viruses.
Anti-Spyware Software
Anti-Spyware Software. Where to find software to keep your computer free of intrusive spyware.
Configuring Outlook
Configuring Outlook or Other Mail Client. Step-by-step instructions for configuring Outlook (and other mail programs) to receive e-mail directly from the Otterbein mail server.
Troubleshooting Guides
Troubleshoot Your Connection. Having problems with your residence hall Internet connection? Use these troubleshooting guides before calling the help desk.
Frequently Asked Questions about the Computer Labs
Frequently Asked Questions. Answers to frequent questions regarding the Residence Halls.
Contact the Comnputer Lab Facilities Manager
Contact the Student Computing Manager. For questions that require personal attention.

 



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