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The Dynamic Menu displays expanding submenus. When the Dynamic Menu option is on, you will see a right pointing triangle (Expand). When you put the mouse over the menu item, the menu will expand to the right.

If you like this feature, check the Checkbox to the left; otherwise, make sure it is unchecked.

If you use the same computer every time you visit the ITS web pages, we'll be able to remember your menu preferences!

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Technology Tips from Tahsha

Supporting your computing experience!
June 2010

HOW TO RETRIEVE MAIL AND FOLDER CONTENTS BEFORE DELETION:

WOOHOO! Are you graduating and leaving Otterbein?!! Although we hate to see you go - here is what you need to do now. This applies to students who also will be gone for 2 quarters who have not graduated...but may be planning on returning.

After 2 quarters of not attending a class, your home, web and mail folder is automatically deleted with its contents. Web and home folder contents should be backed up to your home computer, CDs/DVDs or other removable media. Access your web and home folders from home using your Otternet ftp shortcut links. (quick link to your Otternet page is at www.otterbein.edu/its)

You need to find a mail client that will allow you to import or pop your mail into it or your mail will stay on Otterbein's server and be lost at account deletion.

Otterbein's policy is that once your account is deleted, it cannot be retrieved. So, do not wait to retrieve your mail and folder contents.

Click here to view instructions for importing your e-mail into another mail client.

How do I connect to the wired/wireless residence network?

When you return from Summer, please check back here for any new connection procedures. Know how to utilize your own wireless computer and/or wireless devices. If you choose to use a wired connection, your room wall port is live and all you need to do is plug into the wired network with your own Ethernet patch cord to get on-line. This applies to both Windows and Macintosh users.

Windows users should do the following three things to protect their machine over the Summer and be prepared for connection to the network in the Fall: (see 3 items below)

It is very important that all users of the free McAfee we offered you check to see if it is still updating and protecting your computer! Open the software from the start menu or from the lower right system tray (right click on icon, select about). Check to see if the file definition has a recent calendar date. (e.g. virus definition created on...) If it is not current, see item number 1 below.

1) If you do not have your own current virus protection, install free Microsoft Security Essentials here. *

2) Install Windows Defender if you have a Windows XP machine. Windows Vista machines already have Defender installed. This is a free product and will protect your machine from spyware without you having to manually take care of it yourself. It protects and updates with Windows updates on its own! Microsoft Defender click here.

3) Update your Windows. Windows updates click here.

*For those resident students needing to install Microsoft Security Essentials, MAKE SURE you uninstall McAfee or any virus protection program you may already have on your machine or you risk corrupting your operating system and will need our help fixing it or rebuilding your machine. Do this step first by going to your control panel, programs menu and uninstall any resident virus protection program.

If you need help from us to do any of the above, please utilize the walk-in service at the Student Help Desk located next to Quiznos in the Campus Center. Summer hours are 8:30am to 4pm M-F. You may also call during business hours at 614-823-1060 or shoot us an email at studenthelpdesk@otterbein.edu

Message from the Director of Information Technology:

In the past we have helped some employees transfer email from their Otterbein account to a CD or a mass email forward to another account. No computer records shall be copied for anyone who is separating from service at the College. This is a standard business practice as electronic computing resources are the property of the employer.

More news......

Facebook and MySpace

Have you considered that information you are posting about yourself may be used against you? Read the following: "Thoughts on Facebook," Tracy Mitrano, copyright Cornell University 2006: http://www.cit.cornell.edu/policy/memos/facebook.html

Note: Otterbein University does not monitor or censor Internet expression from its students or limit access to such sites. The exception to this policy is outlined in the Privacy section of Otterbein's Acceptable Use Policy and partially quoted as follows: "to protect the College from liability; or in instances of abuse of College policies, codes, or local, state or federal laws, Otterbein University reserves the right to take whatever actions it considers necessary (including, but not limited to monitoring activity and viewing files) to investigate and resolve the situation."

Our goal is to educate students and to keep them informed of issues in cyberspace that may affect them adversely.

For more information, visit the Otterbein University Information & Technology Services web site.

 



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