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Information and Technology Services

Information & Technology Services

Information Technology at Otterbein University provides services, input, and additions to the technology infrastructure in the teaching, learning, and work environment.

Technology Bulletin

Blackboard Learn will have a new interface called Ultra Base Navigation on December 20, 2018. Preview the new features with this video and this PDF. This new interface is more contemporary, polished, and allows for better integration with your tablets and mobile devices. The easier navigation provides immediate access to core features such as courses, grades, messages, and calendar in fewer steps. The Ultra Base Navigation interface updates only the logon and landing pages. Course navigation remains the same. 

Contact the ITS Help Desk if you have questions. 614-823-3100


A Skills building training program is offered to all Otterbein faculty, staff and student through the Cardinal Skills Builder Program.

Project Request Form

Have a project that has a technology component? Get technical support from ITS to ensure successful planning and implementation. We can do that. 

The form has been moved to the intranet. Please visit Ozone and the Information and Technology page to access the form. 

 Information and Technology Services Strategic Plan

The Information and Technology Services (ITS) strategic plan is designed to provide ITS staff and stakeholders with a clear purpose and guiding vision for the department.

Google Apps

Google Apps

Access Google Apps and Drive

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Office 365 Logo

Otterbein migrated Gmail to Microsoft email May 5, 2017. Your Gmail inbox with folders, calendar, and contacts were migrated. Google drive and apps will remain accessible.

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Office 365 ProPlus

Office 365 Logo

Otterbein University is pleased to announce we are offering Office 365 ProPlus to Students, Faculty and Staff at no cost.

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Adobe Creative Cloud


Otterbein University now offers Adobe Creative Cloud (Adobe CC) to select staff and faculty at no cost.

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Student Help Desk

Photo of 2 female students using a laptop

Technology support for new students, existing students and parents.

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Faculty and Staff Help Desk

Photo of a faculty member teaching a class

Questions about classroom technology? Trouble with your
office computer? Problems?
We can help!

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Computer Labs

Photo of a student working on a lab computer

Lab schedules, locations, reservations and software.

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Administrative Computing

photo of a person using a computer

Support for administrative systems including Banner.

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Computing Responsibly

Photo of students with a phone and laptop

Certain activities are prohibited on Otterbein's network. Be informed about policies and copyright issues.

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Cardinal Skills Builder


Program for Otterbein faculty, staff and students to increase computing and digital skills at the Cardinal Skills Builder Center or online offerings. 

/ find out more

/Contact Information

ITS Help Desk
p/ 614.823.3100 
e/ helpdesk@otterbein.edu

Lab Support
p/ 614.823.1359
e/ cperrotta@otterbein.edu

Training Support
Cardinal Skills Builder
p/ 614.823.3100
e/ CardinalSkillsBuilder@otterbein.edu
Hoonuit On-line Training

Information Technology will never ask for your password. Manage your network password here..

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu or submitted as a helpdesk request. What is Phishing?

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