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Campus Life

Adobe Creative Cloud Downloads

Adobe Creative Cloud, Enterprise All Apps Plan, is available at no cost to select employees based on full or part-time status. Part-time faculty may purchase a yearly subscription for use on a home personal computer from the store for $9.75 annually while employed at Otterbein. Log in with yourusername@otterbein.edu and use your network password. Full-time faculty and staff receive an enterprise license and will receive an invitation via Otterbein email. The enterprise license permits two free installs (one for Otterbein-owned computer and one for home). If two installs are used for work, a third copy may be purchased from the store. Students may access the store for a reduced monthly subscription. Students may also select the Microsoft tab to receive Windows 10 for free.

AdobeEnterprise2
For select full-time employees, Adobe and the AICUO (Association of Independent Colleges & Universities of Ohio) will send two emails to your Otterbein email account. The first email is your invitation to complete your profile. The second email details the Adobe plan that is licensed to Otterbein. To download your Adobe applications, use your Otterbein email address. This is your Enterprise ID (seen on right.) Then, create an Adobe password.

Follow the instructions you receive in the email to initiate the install. To assist you further, see the additional detailed instructions below for both Windows and Mac. Please set aside approximately an hour for the installation and follow the instructions closely. If problems are encountered when you install the software, see the troubleshooting links conveniently located on the last instructional page:

/ITS Help Desk

Location:
Basement of Roush Hall

Hours:
Mon.-Thur: 8:30 a.m.-9:00 p.m.
Fri: 8:30 a.m. - 5:00 p.m.
Sat: 8:00 a.m. - 2:00 p.m.
Sun: 1:00 p.m. - 5:00 p.m.
Summer: 8:00 a.m.-5:00 p.m.
Closed Weekends

Contact Us:
p/ 614.823.3100
e/ helpdesk@otterbein.edu

Submit a Help Request
The Otterbein Web Help Desk system will allow you to submit requests, update requests, and search our FAQ database. Login now.

FAQ database

/Password

Information Technology will never ask for your password.

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu

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