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Campus Life

Mobile Devices

Setting up a wireless connection to OtterbeinU or Eduroam

OtterbeinU is wireless available only at Otterbein. Eduroam is wireless available at Otterbein and participating locations in the Eduroam network. Access to both requires an Otterbein user account. Use your account username and Ozone/network password. Connection may require some network settings changes. Click here to see how to manually set up a network connection with your operating system.

Setting up Gmail on your device

Your username is your full Otterbein email address (username@otterbein.edu) and your password is your Gmail password. For details for your specific phone, click here to view Google support pages. 

To generally set up your Otterbein Gmail account on your tablet and/or smart phone, use a native Gmail app. You may also use a manual setup of Exchange or IMAP account. Your mail client will say what type of account is possible to set up. Any of those will work, but the settings will vary slightly. 

General configurations and settings

  • Settings for Exchange

  • Settings for IMAP

/Faculty and Staff Help Desk

Location:
Basement of Roush Hall

Hours:
Mon.-Thur: 8:30 a.m.-9:00 p.m.
Fri: 8:30 a.m. - 5:00 p.m.
Sat: 8:00 a.m. - 2:00 p.m.
Sun: 1:00 p.m. - 5:00 p.m.
Summer: 8:30 a.m.-5:00 p.m.
Closed Weekends

Contact Us:
p/ 614.823.3100
e/ helpdesk@otterbein.edu

Submit a Help Request
The Otterbein Web Help Desk system will allow you to submit requests, update requests, and search our FAQ database. Login now.

FAQ database

/Password

Information Technology will never ask for your password.

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu

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