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Campus Life

Help Desk

< Information Technology Services home page

The Faculty and Staff Help Desk provides support to faculty and staff with technology owned by Otterbein. Contact the Help Desk for assistance in both the classroom and in your office.

Getting Help is Easy

Contact us using the information at right, or explore the links below to find out more!

  • Submit a help desk ticket
    Use the web based help desk ticketing software to submit, manage, view, and update a new or existing help desk ticket.
    Click here to find out more

  • Account activation
    Get connected to Otterbein's resources by activating your network account.
    Click here to find out more
  • Account management
    Set up your profile on My Password and learn how to manage your own account if you get locked out or need to change or reset your password.
    Click here to find out more

Other Technology Resources

  • Self Service Banner

  • Blackboard Features

  • Online Storage

  • Otternet

  • Training

  • Changing your password

  • ePortfolio

  • Five Cardinal Experiences

/ITS Help Desk

Basement of Roush Hall

Mon.-Thur: 8:30 a.m.-9:00 p.m.
Fri: 8:30 a.m. - 5:00 p.m.
Sat: 8:00 a.m. - 2:00 p.m.
Sun: 1:00 p.m. - 5:00 p.m.
Summer: 8:00 a.m.-5:00 p.m.
Closed Weekends

Contact Us:
p/ 614.823.3100
e/ helpdesk@otterbein.edu

Submit a Help Request
The Otterbein Web Help Desk system will allow you to submit requests, update requests, and search our FAQ database. Login now.

FAQ database


Information Technology will never ask for your password.

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu

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