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Campus Life

Network Connections

How do I connect to Wi-Fi?

Connecting to the OtterbeinU Wireless network

You need a Wi-Fi device that has higher security WPA2-Enterprise. Devices that only connect to WPA personal or home networks will not be able to logon and will not be supported. Your logon to OtterbeinU is your username and the password is your unique Otterbein network password. (Same as Ozone logon)


See one of the attached guides specific to other operating systems to join your 802.1x supported wireless device to the OtterbeinU or Eduroam network.

Connecting to Eduroam on campus or at participating locations:

OtterbeinU is wireless at Otterbein only. Eduroam works at Otterbein and the Eduroam network. See Eduroam guide below for more information.

Need more help? If you need more assistance call the helpdesk at 614.823.3100 or stop in. The ITS Help Desk is located in the basement of Roush Hall.

Connection guides are listed below in PDFs.

  • Windows 7   (769 KB)
  • Windows 8    (322.4 KB)
  • Windows 10 (250 KB)
  • Mac OSX   (851.7 KB)
  • Apple iOS   (922 KB)
  • Eduroam   (126.9 KB)
  • /Student Help Desk 

    Roush Hall Basement 

    Mon.-Thurs.: 7:30 a.m.-9:00 p.m.
    Fri.: 7:30 a.m.-6:00 p.m. 
    Sat.: 8:00 a.m.-2:00 p.m.
    Sun.: 1:00 p.m. - 5:00 p.m. 
    Summer: M-F, 8:30 a.m.-5:00 p.m.
    Closed Weekends

    Contact us:
    P: 614.823.3100
    Email us

    Submit a Help Request
    The Otterbein Web Help Desk system will allow you to submit requests, update requests, and search our FAQ database.

    Log in to the Otterbein Help Desk System


    Information Technology
    will never ask for your password.

    Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu.

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