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Campus Life

Network Connections

How do I connect to Wi-Fi?

Connecting to the OtterbeinU Wireless network
You need a Wi-Fi device that has a higher connection security, WPA2-Enterprise. Devices that only connect to WPA personal or home networks will not be able to logon and will not be supported. Your logon to OtterbeinU is your username (without the @otterbein.edu) and your network password.See one of the guides below specific to your operating system to join your 802.1x supported wireless device to the OtterbeinU or Eduroam network

Connecting to Eduroam on campus or at participating locations
OtterbeinU is wireless at Otterbein only. Eduroam works at Otterbein and the Eduroam network. See Eduroam guide below for more information.

Need more help?
If you need more assistance call the helpdesk at 614.823.3100 or stop in. The ITS Help Desk is located in room 005 of Roush Hall.

Connection guides are listed below in PDFs.

  • Windows 7   (769 KB)
  • Windows 8    (322.4 KB)
  • Windows 10 (250 KB)
  • Mac OSX   (851.7 KB)
  • Apple iOS   (922 KB)
  • Eduroam   (126.9 KB)
  • /ITS Help Desk 

    Location:
    Roush Hall Lower Level, Room 005 

    Hours:
    Mon.-Thurs.: 7:30 a.m.-9:00 p.m.
    Fri.: 7:30 a.m.-5:00 p.m. 
    Sat.: 8:00 a.m.-2:00 p.m.
    Sun.: 1:00 p.m. - 5:00 p.m. 
    Summer: M-F, 8:30 a.m.-5:00 p.m.
    Closed Weekends

    Contact us:
    P: 614.823.3100
    Email us

    /Password

    Information Technology
    will never ask for your password.

    Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu.

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