Jocelyn Curry ’78
Jocelyn is the Vice President of Claims Services at Nationwide. She provides the overall leadership and strategic direction for claims support functions for Nationwide’s Property and Casualty companies and is an executive member of the company’s services organization. Specifically, she oversees claims call centers, back-office processing and a unique translation operation handling customer service in Spanish, Chinese dialects, Korean and Mandarin. The operations are located in Columbus, Des Moines, San Antonio and Gainesville.
Jocelyn began her insurance career with Allstate after graduating from Otterbein in 1978 with a Bachelor of Arts in Business. She subsequently joined Nationwide in 2000 as a field claims leader. Over her career, Jocelyn was responsible for Nationwide’s personal and commercial lines claims in multiple states – Ohio, West Virginia, Indiana, Michigan and Illinois – and played a pivotal role in a national claims organizational redesign that resulted in more efficient claims operations.
Jocelyn received her Master of Business Administration degree from Otterbein in 2009 and currently serves as a member of Otterbein’s Alumni Council. She lives in Westerville, OH with her husband and has 2 grown children and 2 grandchildren on the west coast.