With a wide variety of local health resources to keep you well, you can focus on the important things in your daily life, like classes and friends.

Student Health Information

Mount Carmel provides virtual care and in-person visit options through their local Westerville healthcare providers. In a survey we conducted last year, it was clear that students wanted more flexibility in their healthcare options. These providers will offer an expanded array of healthcare services, as well as more flexible hours and virtual options. Free transportation to any of the Westerville area providers is available through COTA Plus, an on-demand transportation system provided by COTA (www.cota.com/services/cota-plus). Please plan extra time for travel. The app will tell you how much time to expect.

Visit our COVID-19 information site >

Services can be accessed through scheduling a virtual appointment at www.mountcarmelhealth.com/virtual-care/ or an in-person appointment with a preferred medical provider at one of three Westerville locations listed below. When making their first appointment, Otterbein students should call 614-627-2700 and identify themselves as an Otterbein student.

Rachel Rogan, APRN
237 W Schrock Road Ste B
Westerville, OH 43081
Office: 614-627-1410

Zaynab Zarrabi, D.O.
925 N. State St. Ste 250
Westerville, OH
Office: 614-627-1860

Tenneh Snell CNP
495 Cooper Rd Ste 311
Westerville, OH 43081
Office: 614-627-1490

For those students who have weekly or regular medical needs, including allergy shots, we have established your ongoing care with Dr. Zaynab Zarrabi (listed above). You can have your allergy medicine or prescription sent to this provider and set up your appointments as necessary.

Students will be billed for services through their insurance provider. Students can confirm that their insurance is accepted by Mount Carmel by calling one of the physicians listed above. Most insurance providers are accepted regardless of whether the student’s permanent address is in Ohio or out-of-state. For students who do not have insurance please contact the Promise House for additional options at promisehouse@otterbein.edu or Julie Saker at jsaker@otterbein.edu.

Free consultation concerning contraception and other sexual health concerns is available for Otterbein students by contacting Desire Wellness at https://www.desirewellnessgroup.com/. Students should click on the large orange button saying “Otterbein Student Health Schedule Here.” The student will be able to talk virtually and confidentially with nurse practitioners who are ready to assist Otterbein students.

The FAQs below will provide more information. If you have additional questions, please reach out to Dean of Students Julie Saker in Student Affairs at 614-823-1250.

Maps of Local Medical Services, Clinics, Pharmacies, and Other Resources

This is intended to be a helpful resource with a representative listing of options in the immediate area. There may be additional resources not included. Additionally, you are advised to check your insurance coverage before using these services.

Nearby health care providers.

Nearby Walgreens locations.

  • Walgreens  614.865.0352
    748 N State St, Westerville, OH 43082 (3 miles)
  • Walgreens 614.781.1037
    1040 Polaris Pkwy, Columbus, OH 43240 (5 miles)
  • Walgreens 614.261.9013
    4890 N High St, Columbus, OH 43214 (8 miles)

 

Planned Parenthood locations.

  • Planned Parenthood  614.222.3604
    North Columbus Health Center, 18 E 17th Ave, Columbus, OH 43201 (12 miles)
  • Planned Parenthood  614.222.3525
    Franklinton Health Center, 1511 W Broad St, Columbus, OH 43222 (17 miles)
  • Planned Parenthood  614.222.3531
    East Columbus Surgical Center, 3255 E Main St, Columbus, OH 43213 (17 miles)
  • Planned Parenthood 419.525.3075
    Mansfield Health Center, 384 Park Ave W, Mansfield, OH 44906 (56 miles)

 

Nearby pharmacies.

  • Uptown Pharmacy  614.882.2392
    23 N State St, Westerville, OH 43081 (0.2 miles)
  • CVS Pharmacy  614.890.4660
    145 S State St, Westerville, OH 43081 (0.5 miles)
  • Walgreens Pharmacy   614.865.0352
    748 N State St, Westerville, OH 43082 (2.2 miles)
  • Kroger Pharmacy   614.794.5555
    7345 OH-3, Westerville, OH 43082 (2.5 miles)
  • Meijer Pharmacy  614.865.2000
    100 Polaris Pkwy, Westerville, OH 43082 (2.5 miles)

 

Nearby MinuteClinic locations.

Charitable Healthcare Network (free and low-cost medical services)

 

FAQ

Will I have to pay for virtual and/or in-person services?
Both virtual and in-person visits will be charged to your primary insurance. For students who do not have insurance please contact the Promise House for additional options at promisehouse@otterbein.edu.

You can also request financial assistance from Mount Carmel. More information can be found at https://www.mountcarmelhealth.com/for-patients/billing-and-insurance/financial-assistance/.

How do I access Otterbein’s health services?
You will schedule your virtual or in-person visit with Mount Carmel at www.mountcarmelhealth.com/virtual-care/. If you choose the virtual option, this visit can take place in the comfort of your own residence hall or anywhere that is convenient for you. If you choose the in-person option, you can choose from three locations near campus. For in person appointments, students should call the Central Scheduling number:  614-627-2700 and identify themselves as an Otterbein University student when making appointment. Providers and locations are listed below.

Rachel Rogan, APRN
237 W Schrock Road Ste B
Westerville, OH 43081
Office: 614-627-1410

Zaynab Zarrabi, D.O.
925 N. State St. Ste 250
Westerville, OH
Office: 614-627-1860

Tenneh Snell CNP
495 Cooper Rd Ste311
Westerville, OH 43081
Office: 614-627-1490

How do I get transportation to a Mount Carmel provider? 
COTA Plus, an on-demand transportation system provided by COTA (www.cota.com/services/cota-plus) will transport Otterbein Students for free throughout Westerville. Just provide this promo code: COTAOTT

I need weekly allergy shots. Where should I ship my medication and who can provide these to me?  
Allergy shots will be provided by: Dr. Zaynab Zarrabi, located at 925 N. State St., Ste 250, Westerville, OH 43081. Your prescribing physician should contact your doctor’s office to make arrangement for the mediations to be received before your appointment. Doctors are not able to administer medications that are provided directly by the student. You can coordinate the drop off of your medication and schedule your appointment by calling 614-627-1860.

How do I find out if my insurance is covered by Mount Carmel or other providers? 
Students can confirm that their insurance is accepted by Mount Carmel by calling one of the individual providers listed above. Most insurance providers are accepted regardless of whether the student’s permanent address is in Ohio or out-of-state.

Why is Otterbein making this change? 
Last year, we surveyed students about on-campus health services. Students overwhelmingly told us they wanted more flexible hours, delivery options, and range of services. Mount Carmel offers longer hours, virtual and in-person appointments, and more extensive services.

Do I have to go to a Mount Carmel healthcare provider? 
No. You can go to the healthcare provider of your choice.

What is the benefit of going to a Mount Carmel provider? 
Mount Carmel will prioritize Otterbein University students. In addition to the virtual healthcare option, students are guaranteed to be seen in-person by a local Mount Carmel healthcare provider.

Will the Student Health Center stay open for basic healthcare? 
No, the Student Health Center will no longer be open. However, convenient telehealth and in-person services are available through Mount Carmel’s healthcare providers.

What if I prefer to continue using OhioHealth services?
Here are some local OhioHealth options:

OhioHealth Westerville Medical Campus
300 Polaris Parkway
Columbus, Ohio 43082
Phone: 614-533-3000
Provides a 24/7 emergency care center, imaging, lab services, physical therapy, outpatient surgery and primary care.

OhioHealth Urgent Care
1120 Polaris Parkway
Columbus, Ohio 43240
Phone: 614-847-1120
Offers in-person or video visits for everything from cold or flu-like symptoms to sprains and strains. They can also provide on-site x-rays and lab testing.

Primary Care and Virtual Visits
OhioHealth also has telehealth appointments for your convenience.
To find a Primary Care Physician, visit OhioHealth.com/Find-a-Doctor.

OhioHealth accepts a full range of insurance plans with most major health insurers in the Ohio region. Prior to your appointment, please contact your OhioHealth physician and/or OhioHealth location to see if your insurance is accepted. You may have network restrictions, co-payments, deductibles or other out-of-pocket expenses. Also, not all services may be covered by your insurance plan.

What if I need a COVID-19 test?
Free at-home rapid antigen test kits are available for Otterbein students at Student Affairs and at the Promise House. Three local Mount Carmel providers listed above will provide lab PCR testing for COVID-19.

Does Otterbein offer any services specific for sexual health needs?
Yes. Free consultation concerning contraception and other sexual health concerns is available for Otterbein students by contacting Desire Wellness at https://www.desirewellnessgroup.com/. Students should click on the large orange button saying “Otterbein Student Health Schedule Here.” The student will be able to talk virtually and confidentially with nurse practitioners who are ready to assist Otterbein Students.

Where can I go for routine women’s healthcare?
If you are looking to become an established patient with a local OB-Gyn, the following is a practice near campus that is accepting new patients. Call ahead to ask if your insurance is accepted.

Avina Women’s Care
300 Polaris Parkway Suite 2600
Westerville, OH 43082
614-659-9519

Physicians accepting new patients

  • Dr. Tracy Cook
  • Dr. Marcie Maffett
  • Dr. Amber Murphy
  • Dr. Katie Steele