Otterbein University Accounts Payable

Forms include:

For questions regarding invoice and payment status, email us, or call:

Shellane Bucher
Accounts Payable Coordinator
Phone: 614-823-1123

Emma Shipkowski
General Accounting Assistant
Phone: 614-823-1125

For questions regarding new vendor setup, email us, or call:

Debbie Blankartz
General Accountant
Phone: 614-823-1149

Accounts Payable FAQ

What are the payment terms for Otterbein University?
The university operates on net 30 days payment terms. However, when a discount is offered by the vendor, the university will make every effort to meet the discount requirements.

Where/How should I submit my business invoice?
To avoid lost/misplaced invoices, vendors should submit invoices directly to A/P. Use either the A/P central email: payables@otterbein.edu or mail to: Otterbein University Attention: Accounts Payable 1 South Grove Street Westerville, OH 43081

What information needs to be on the invoice to assist the university in providing prompt approval and payment of the invoice?
The ordering department contact name should be referenced. If applicable, the purchase order # should also be referenced on the invoice. Per university policy, purchases over $1,000 should reference a purchase order number (few exceptions apply).

Does Otterbein University offer Direct Deposit/ACH payment?
Yes. Please complete and submit the Direct Deposit/ACH form. Note: Otterbein is transitioning to ACH/Direct Deposit for business vendors. Otterbein may seek an alternate supplier if a vendor is unable to enroll in ACH/Direct Deposit.

How often does Otterbein University process vendor payments?
Vendor payments are processed weekly, every Thursday. Payment processing schedules are altered during weeks with university holidays.

If I am a new vendor to Otterbein University, what do I need to do to be setup in the system and avoid delay of payment or issuance of a purchase order?
If you are a new vendor, please complete and submit the following forms:

If I am an existing vendor but need to change contact or banking information, what should I do?
If changing vendor contact information, please complete and submit the Vendor Form. Changes should be submitted as early as possible, but at least 30 days prior to the change occurring.

If changing Direct Deposit/ACH information, please complete and submit the Direct Deposit/ACH form. Changes should be submitted as early as possible, but at least 30 days prior to the change occurring. You may be contacted to confirm that the change request is valid.

Who should I contact if I have an accounts payable question?
Send your questions to payables@otterbein.edu or speak to our accounts payable personnel:

Shellane Bucher
Accounts Payable Coordinator
Phone: 614-823-1123

Emma Shipkowski
General Accounting Assistant
Phone: 614-823-1125